Dear Daniel,
We would like to express our deepest gratitude for our experience with Nicole Wright throughout our tenancy with Roberts One.
From day one, Nicole has conducted herself with the utmost professionalism and efficiency, and has been an absolute delight to deal with. Throughout some difficulties in regards to completion of property maintenance, she has consistently demonstrated persistence and dedication to ensuring the process was as smooth as possible.
It is acknowledged that the landlord in question posed extreme difficulties regarding lack of willingness to fulfill obligations in relation to the quality of the house. In addition to waiting ten days for a new hot water service following the failure of the existing service, the property was laden with rubbish belonging to the landlord. The maintenance and upkeep provided by the landlord was utterly dismal, and without Nicole's tireless effort to go above and beyond, the experience would have been an absolute nightmare.
Her endless achievements are strongly appreciated and we have, without hesitation, recommended her services to a number of people thus far.
It is with great sadness that we move on to another agency (due solely to available housing at the time of our departure), however we wish Nicole all the best and thank your agency for all you have done.
Warmest thanks,
Frances
